# Is BigCommerce down? > BigCommerce is operational. Checked 2026-11-01 21:00 UTC. - Official status page: https://status.bigcommerce.com - Web page: https://outages.cc/bigcommerce - JSON: https://outages.cc/api/v1/providers/bigcommerce - RSS: https://outages.cc/feed.xml?providers=bigcommerce ## Active incidents BigCommerce reports no active incident. Status pages can lag the start of a problem by a few minutes. ## Last 90 days 36 incidents on 31 of the last 90 days. - [BigCommerce: High Rate of Cloudflare Challenge Pages](https://outages.cc/outages/bigcommerce-j2j01uwus2.md): Resolved, started 2026-10-28 03:11 UTC, lasted 43 h 18 min. This incident has been resolved. - [BigCommerce: Degraded search availability across the platform](https://outages.cc/outages/bigcommerce-g5sv5dv6kg.md): Resolved, started 2026-10-27 21:23 UTC, lasted 1 h 6 min. This incident has been resolved. All services are operational. - [BigCommerce: Bolt payments are currently failing](https://outages.cc/outages/bigcommerce-23steoqxgju.md): Resolved, started 2026-10-27 05:29 UTC, lasted 2 h 12 min. This incident has been resolved. - [BigCommerce: Some Android shoppers on headless storefronts may be unable to reach checkout](https://outages.cc/outages/bigcommerce-20gqmfhgyhi.md): Resolved, started 2026-10-26 12:07 UTC, lasted 2 h 11 min. This incident has been resolved. - [BigCommerce: Search availability reduced and latency increased](https://outages.cc/outages/bigcommerce-2ewflikxebw.md): Resolved, started 2026-10-24 15:35 UTC, lasted 3 h 12 min. This incident has been resolved. - [BigCommerce: Delays in Real-Time Event Processing](https://outages.cc/outages/bigcommerce-1ifgxuzild4.md): Resolved, started 2026-10-24 13:08 UTC, lasted 14 min. This incident has been resolved. - [BigCommerce: Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores](https://outages.cc/outages/bigcommerce-z67qnhvcrz.md): Resolved, started 2026-10-22 20:14 UTC, lasted 7 h 33 min. This incident has now been resolved - [BigCommerce: Search Indexing Delays Affecting a Subset of US Stores](https://outages.cc/outages/bigcommerce-1nh8wocloxv.md): Resolved, started 2026-10-20 09:23 UTC, lasted 1 h 10 min. This incident has been resolved. - [BigCommerce: Delayed product updates in storefront search](https://outages.cc/outages/bigcommerce-8aq4rn47ci.md): Resolved, started 2026-10-15 22:14 UTC, lasted 1 min. Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for up to 32 minutes . Between approximately 4:15 PM and 5:00 PM CT, merchants may have seen a delay in catalog updates. The backlog h… - [BigCommerce: Delayed Data in Analytics Reports](https://outages.cc/outages/bigcommerce-4fglumxd76.md): Resolved, started 2026-10-14 19:21 UTC, lasted 1 h 29 min. This incident has been resolved. - [BigCommerce: Some storefront searches returning incomplete results](https://outages.cc/outages/bigcommerce-1c2gweqfzdj.md): Resolved, started 2026-10-14 18:32 UTC, lasted 1 h 29 min. A fix has been deployed and storefront search results are back to normal. - [BigCommerce: Storefront Search Stability Issues for Subset of US Stores](https://outages.cc/outages/bigcommerce-bjvbo5sgpd.md): Resolved, started 2026-10-14 09:08 UTC, lasted 33 min. This incident has been resolved. - [BigCommerce: Storefront Search Stability Issues for Subset of US Stores](https://outages.cc/outages/bigcommerce-sj1xmlbvy3.md): Resolved, started 2026-10-14 00:25 UTC, lasted 29 min. This incident has been resolved. - [BigCommerce: Аn issue with Management API requests to add products to carts](https://outages.cc/outages/bigcommerce-1zqjohrvuef.md): Resolved, started 2026-10-12 11:14 UTC, lasted 59 min. This incident has been resolved. - [BigCommerce: Slow response times on some requests](https://outages.cc/outages/bigcommerce-60h6lspxl2.md): Resolved, started 2026-10-12 01:58 UTC, lasted 42 min. This incident has been resolved. - [BigCommerce: Storefront Search Issues](https://outages.cc/outages/bigcommerce-1s9jjaog2cn.md): Resolved, started 2026-10-08 17:34 UTC, lasted 1 min. This incident has been resolved. - [BigCommerce: QuickBooks Payments stores cannot transact](https://outages.cc/outages/bigcommerce-orz4p0oygl.md): Resolved, started 2026-10-05 18:45 UTC, lasted 3 h 40 min. incident resolved, merchants can disconnect and reconnect their quickbooks now - [BigCommerce: Search is returning server errors for a subset of stores](https://outages.cc/outages/bigcommerce-22qmk9ngklu.md): Resolved, started 2026-10-05 16:40 UTC, lasted 2 h 30 min. This incident has been resolved. - [BigCommerce: Intermittent Availability Issues in Australia](https://outages.cc/outages/bigcommerce-18sxszc6vsy.md): Resolved, started 2026-10-02 02:29 UTC, lasted 3 h 12 min. This incident has been resolved. - [BigCommerce: Search is degraded on a subset of stores](https://outages.cc/outages/bigcommerce-1iw435wd2w4.md): Resolved, started 2026-10-01 21:00 UTC, lasted 1 min. Commerce engineers identified the cause of search degradation on a subset or stores and have mitigated the issue. - [BigCommerce: Partial search unavailability](https://outages.cc/outages/bigcommerce-cow0zluylz.md): Resolved, started 2026-09-27 17:19 UTC, lasted 41 min. This incident has been resolved. - [BigCommerce: Partial search unavailability](https://outages.cc/outages/bigcommerce-17t79hgzjbo.md): Resolved, started 2026-09-26 18:30 UTC, lasted 1 h 34 min. Search availability is back to expected thresholds - [BigCommerce: Inaccurate product stock on category pages](https://outages.cc/outages/bigcommerce-18ab5a4swf8.md): Resolved, started 2026-09-23 20:16 UTC, lasted 2 h 57 min. This incident has been resolved. - [BigCommerce: Webhooks Delay](https://outages.cc/outages/bigcommerce-2az9l626f9n.md): Resolved, started 2026-09-20 07:55 UTC, lasted 1 h 6 min. This incident has been resolved. - [BigCommerce: Contact Center System Outage](https://outages.cc/outages/bigcommerce-10fn84b0v68.md): Resolved, started 2026-09-16 09:15 UTC, lasted 6 h 27 min. This incident has been resolved. - [BigCommerce: Unable to export Catalog using Modern Import/Export](https://outages.cc/outages/bigcommerce-2qhk5agi58.md): Resolved, started 2026-09-14 22:09 UTC, lasted 1 h 5 min. This incident has been resolved. - [BigCommerce: Delayed email delivery to Microsoft-hosted inboxes](https://outages.cc/outages/bigcommerce-1fjcxea39as.md): Resolved, started 2026-09-04 09:19 UTC, lasted 3 h 24 min. This incident has been resolved. - [BigCommerce: Search document updates delays in Control Panel and Storefront experience](https://outages.cc/outages/bigcommerce-1wb28qdeq8i.md): Resolved, started 2026-09-01 23:43 UTC, lasted 2 h 23 min. This incident has been resolved. - [BigCommerce: Search document updates delays in Control Panel experience.](https://outages.cc/outages/bigcommerce-zk8g80xlxh.md): Resolved, started 2026-08-27 12:16 UTC, lasted 29 min. The issue has been fully mitigated, and users should no longer be affected. - [BigCommerce: B2B Ninja experiencing degradation in quote functionality](https://outages.cc/outages/bigcommerce-c8psoh3gml.md): Resolved, started 2026-08-26 12:38 UTC, lasted 5 h 47 min. This incident has been resolved. - [BigCommerce: B2B Ninja Add-To-Quote On Storefront Product Page timeouts](https://outages.cc/outages/bigcommerce-yoouxvxp1y.md): Resolved, started 2026-08-26 10:14 UTC, lasted 1 h 36 min. This incident has been resolved. - [BigCommerce: Single Sign-On (Microsoft) login issue for subset of stores](https://outages.cc/outages/bigcommerce-134q6iu4t8c.md): Resolved, started 2026-08-25 06:56 UTC, lasted 29 min. This incident has been resolved. - [BigCommerce: Intermittent Availability Issues for Australian-hosted stores](https://outages.cc/outages/bigcommerce-1upyk7nftm5.md): Resolved, started 2026-08-21 00:35 UTC, lasted 25 min. This incident has been resolved. - [BigCommerce: Elevated Response Times for Australia-hosted stores](https://outages.cc/outages/bigcommerce-1kji82ksvkm.md): Resolved, started 2026-08-13 10:01 UTC, lasted 30 min. This incident has been resolved. - [BigCommerce: Intermittent Availability Issues](https://outages.cc/outages/bigcommerce-1ijuqeh3hdm.md): Resolved, started 2026-08-07 17:11 UTC, lasted 13 min. Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 17:49 UTC. Action was taken and error rates returned to normal at 18:05 UTC. All systems are fully operational. - [BigCommerce: Impossible to vault payment instrument when credit cart option is disabled in the PayPal Commerce and BigCommerce Payments integrations](https://outages.cc/outages/bigcommerce-17ydptpz52q.md): Resolved, started 2026-08-04 15:32 UTC, lasted 5 h 55 min. The fix for this issue has been deployed to production and PayPal vaulting is working as expected.