# Is Box down?

> Box is operational. Checked 2026-11-01 21:00 UTC.

- Official status page: https://status.box.com
- Web page: https://outages.cc/box
- JSON: https://outages.cc/api/v1/providers/box
- RSS: https://outages.cc/feed.xml?providers=box

## Active incidents

Box reports no active incident. Status pages can lag the start of a problem by a few minutes.

## Last 90 days

17 incidents on 19 of the last 90 days.

- [Box: [Medium] Issue with multiple Box Services](https://outages.cc/outages/box-1ktir0dojc7.md): Resolved, started 2026-10-20 02:19 UTC, lasted 1 h 29 min. _Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._ On October 19, 2026 between 6:44 PM and 8:32 PM PDT, some cu…
- [Box: [Major] Issue with Box Drive](https://outages.cc/outages/box-fk2nfs8s19.md): Resolved, started 2026-10-15 08:30 UTC, lasted 4 h 11 min. We recently addressed issues affecting Events and Box Drive. We would like to take the opportunity to further explain these issues and the steps we have taken to prevent recurrence. ‌ Between October 14, 2026 at 3:00 PM PDT and October 15, 2026 at 5:10 AM PDT, some customers may…
- [Box: [Critical] Issues with Multiple Box Services](https://outages.cc/outages/box-1qb2edtt85e.md): Resolved, started 2026-10-08 09:27 UTC, lasted 5 min. After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
- [Box: [Medium] Issue with Enterprise Event Reports](https://outages.cc/outages/box-rwe0fjn4v0.md): Resolved, started 2026-10-08 01:48 UTC, lasted 2 h 6 min. After further monitoring, this incident is now considered resolved. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage have been restored to full functionality and are showing up-to-date information. If you contin…
- [Box: [Medium] Issue with multiple reports](https://outages.cc/outages/box-1u4ifizcspd.md): Resolved, started 2026-09-30 18:08 UTC, lasted 5 days. After further monitoring, this incident is now considered resolved. The Report Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
- [Box: [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads](https://outages.cc/outages/box-49q4k3pi2q.md): Resolved, started 2026-09-29 14:15 UTC, lasted 1 h 14 min. We recently addressed an issue that briefly affected the All Files page, Box Notes, API traffic, logins, and downloads in Box. We would like to take the opportunity to further explain this issue and the steps we have taken to keep it from happening in the future. On Tuesday, Sep…
- [Box: [Medium] Issues with Box Notes](https://outages.cc/outages/box-snw6eg0ktl.md): Resolved, started 2026-09-28 10:04 UTC, lasted 28 min. We recently addressed issues affecting Box Notes in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. On September 28, 2026, beginning at 2:35 AM PDT, during a routine maintenance ope…
- [Box: [Minor] Issue with Admin Reporting](https://outages.cc/outages/box-1g81xkvarmb.md): Resolved, started 2026-09-04 02:10 UTC, lasted 53 min. We recently addressed issues affecting Admin Reports on AI usage reporting. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between 3:30 PM PDT and 7:59 PM PDT on September 3, 2026, ~~—~…
- [Box: [Medium] Issues with Box Hubs Shared Links](https://outages.cc/outages/box-569sjtbhr3.md): Resolved, started 2026-08-28 08:20 UTC, lasted 1 h 40 min. We recently addressed issues affecting Hubs shared-link access in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. ‌ Between August 27, 2026 at 11:18 PM PDT and August 28, 2026 at 2:…
- [Box: [Critical] Issue with Downloads](https://outages.cc/outages/box-1mehhmf0frn.md): Resolved, started 2026-08-25 06:53 UTC, lasted 44 min. We recently addressed issues affecting Downloads \(including ZIP downloads\) in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between August 24, 2026 at 11:25 PM PDT and August 25…
- [Box: [Medium] Issue with Uploads](https://outages.cc/outages/box-1tvk72p4hcp.md): Resolved, started 2026-08-24 21:21 UTC, lasted 41 min. We recently addressed issues affecting file uploads and other write operations within Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between 02:03 PM and 02:24 PM PDT on August 24,…
- [Box: [Minor] Issue with Logins & Files Page](https://outages.cc/outages/box-2bsfuaao626.md): Resolved, started 2026-08-24 17:30 UTC, lasted 1 min. Between 3:44 PM and 4:27 PM PDT on August 19, 2026 and 10:28 AM and 11:21 AM PDT on August 24, 2026, some users may have experienced intermittent errors with some Box features, including Logins, Uploads, Downloads, and Box Sign. The issues occurred after a rapid surge of externa…
- [Box: [Medium] Issue with Microsoft Office Integration and Box Edit](https://outages.cc/outages/box-1vowbjeqode.md): Resolved, started 2026-08-20 00:31 UTC, lasted 1 h 13 min. We recently addressed issues affecting Box Edit, Microsoft Office Online, iWork, and other integrations in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. ‌ Between 04:17 PM PDT and…
- [Box: [Medium] Issues with Multiple Box Services](https://outages.cc/outages/box-uulba72mrv.md): Resolved, started 2026-08-19 22:00 UTC, lasted 1 min. _Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._ On August 19, 2026 between 3:44pm PDT to 3:49pm PDT, some us…
- [Box: [Minor] Issues with All Files Page](https://outages.cc/outages/box-1ulzztotpyw.md): Resolved, started 2026-08-19 11:38 UTC, lasted 25 min. After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
- [Box: [Medium] Issues affecting multiple Box services](https://outages.cc/outages/box-1jk0wet21gp.md): Resolved, started 2026-08-07 02:37 UTC, lasted 2 h 39 min. We recently addressed issues affecting some customers at Box. We would like to take this opportunity to explain what happened and the steps we have taken to prevent them from occurring again. ‌ On August 6, 2026, between 6:42 PM PDT and 6:48 PM PDT, and again between 7:27 PM PDT…
- [Box: [Medium] Issues with Uploads and Downloads](https://outages.cc/outages/box-17mmrwvq76t.md): Resolved, started 2026-08-04 20:23 UTC, lasted 22 min. On August 4, 2026 between 12:10 PM PDT and 1:20 PM PDT, some customers experienced failures and delays when uploading files to Box. The problem was caused by a routing issue on our frontend load balancers. We restored service by rerouting upload traffic and provisioning addition…