# Is Braze down?

> Braze is operational. Checked 2026-11-01 21:00 UTC.

- Official status page: https://braze.statuspage.io
- Web page: https://outages.cc/braze
- JSON: https://outages.cc/api/v1/providers/braze
- RSS: https://outages.cc/feed.xml?providers=braze

## Active incidents

Braze reports no active incident. Status pages can lag the start of a problem by a few minutes.

## Last 90 days

4 incidents on 3 of the last 90 days.

- [Braze: Braze Support Services Outage](https://outages.cc/outages/braze-1n30i672ttu.md): Resolved, started 2026-09-16 09:17 UTC, lasted 6 h 52 min. This issue has been resolved. Our Global Support Service is operating normally, and customers can raise cases via the Braze Support Portal and the Braze AI Operator as usual. We have confirmed stable service following remediation of the underlying Salesforce Service Cloud issue.
- [Braze: Dashboard Latency and Errors on US07](https://outages.cc/outages/braze-5aeb0b3o9r.md): Resolved, started 2026-09-02 11:30 UTC, lasted 28 min. This was a recurrence of an earlier issue impacting the Dashboard. A permanent fix has been implemented and the Dashboard has remained stable since. We are confident the issue is now fully resolved. We apologize for any impact.
- [Braze: Latency and Errors on US07](https://outages.cc/outages/braze-ydha6o2alk.md): Resolved, started 2026-09-02 07:43 UTC, lasted 2 h 25 min. The Dashboard has continue to remain stable and the issue is now resolved.
- [Braze: Issue Impacting US 01 and US 03](https://outages.cc/outages/braze-2gpv9i9jcg.md): Resolved, started 2026-08-05 16:13 UTC, lasted 1 h 41 min. Between 11:30 ET and 12:55 ET, some customers experienced elevated error rates. Braze engineers identified the issue and resolved it by rolling back a recent change and applying database optimizations. Error rates returned to normal shortly after each fix was applied, and they h…