# Is Chargebee down? > Chargebee is operational. Checked 2026-11-01 21:00 UTC. - Official status page: https://status.chargebee.com - Web page: https://outages.cc/chargebee - JSON: https://outages.cc/api/v1/providers/chargebee - RSS: https://outages.cc/feed.xml?providers=chargebee ## Active incidents - [Chargebee: Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability](https://outages.cc/outages/chargebee-18tpyx9v1ll.md): Notice, started 2026-10-22 15:43 UTC. Chargebee reports no impact from the PHPshell zero-day vulnerability on its Product Security component. Chargebee states that it does not use PHP in customer-facing workflows. The provider continues to monitor the situation and no customer action is required. ## Last 90 days 14 incidents on 21 of the last 90 days. - [Chargebee: API Service Degradation - EU Region](https://outages.cc/outages/chargebee-23a9pscvva4.md): Resolved, started 2026-10-28 08:15 UTC, lasted 41 min. This incident has been resolved. - [Chargebee: API Service Degradation](https://outages.cc/outages/chargebee-23itj61odxm.md): Resolved, started 2026-10-10 09:34 UTC, lasted 1 min. We experienced a brief service interruption in the US region due to an AWS platform issue, which resulted in intermittent API failures for some merchants. All services have completely recovered. We apologize for any disruption this may have caused. - [Chargebee: API Service Degradation - EU Region](https://outages.cc/outages/chargebee-n3ad6vvss3.md): Resolved, started 2026-10-08 14:31 UTC, lasted 42 h 53 min. This incident has been resolved. - [Chargebee: API Service Degradation](https://outages.cc/outages/chargebee-15drfw6oorq.md): Resolved, started 2026-09-30 10:05 UTC, lasted 1 min. We experienced a brief service interruption in the EU region between 09:14 UTC and 09:20 UTC that resulted in failed API requests for some merchants. Services have recovered. We apologize for any disruption this may have caused. - [Chargebee: API Service Degradation](https://outages.cc/outages/chargebee-yr0r7b4ibz.md): Resolved, started 2026-09-29 12:35 UTC, lasted 2 h. This incident has been resolved. - [Chargebee: API Service Degradation](https://outages.cc/outages/chargebee-4zjejwa2e0.md): Resolved, started 2026-09-17 03:51 UTC, lasted 1 min. Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused - [Chargebee: Signup Degradation](https://outages.cc/outages/chargebee-1wvt2i8a5ip.md): Resolved, started 2026-09-03 19:03 UTC, lasted 50 min. This incident has been resolved. - [Chargebee: Application Login Issues](https://outages.cc/outages/chargebee-stuvn37jvu.md): Resolved, started 2026-09-03 17:36 UTC, lasted 1 h 4 min. This incident has been resolved. - [Chargebee: API Service Degradation](https://outages.cc/outages/chargebee-2ghb8mxfdzy.md): Resolved, started 2026-09-03 13:51 UTC, lasted 22 min. We noticed API failures between 11:49 UTC and 12:01 UTC. While the overall incident window lasted for 12 minutes, the actual disruptions were limited to 4 minutes. Our systems remain fully stable, and we are resolving this incident. - [Chargebee: API Service Degradation](https://outages.cc/outages/chargebee-1hgr4eb25pj.md): Resolved, started 2026-09-02 13:28 UTC, lasted 8 min. This incident has been resolved. - [Chargebee: QuickBooks Online Service Degradation](https://outages.cc/outages/chargebee-14vmf1yk9vo.md): Resolved, started 2026-09-02 05:47 UTC, lasted 1 min. We experienced intermittent login and functionality issues due to an external service disruption at QuickBooks Online. QuickBooks has confirmed that the root cause has been fixed and all systems are fully restored. We apologize for any inconvenience this caused. Incident Referen… - [Chargebee: Avalara Service Degradation](https://outages.cc/outages/chargebee-257gv87941e.md): Resolved, started 2026-08-24 15:59 UTC, lasted 1 h 48 min. This incident has been resolved. - [Chargebee: Self-Serve Portal Intermittent Issues](https://outages.cc/outages/chargebee-sw6uha2dm6.md): Resolved, started 2026-08-07 15:58 UTC, lasted 1 min. Some users may have experienced intermittent issues managing subscriptions, invoices, or payment methods in the Self-Serve Portal. Service has been fully restored. We apologize for any inconvenience caused.