# Is LiveKit down? > LiveKit is operational. Checked 2026-11-01 21:00 UTC. - Official status page: https://status.livekit.io - Web page: https://outages.cc/livekit - JSON: https://outages.cc/api/v1/providers/livekit - RSS: https://outages.cc/feed.xml?providers=livekit ## Active incidents LiveKit reports no active incident. Status pages can lag the start of a problem by a few minutes. ## Last 90 days 27 incidents on 25 of the last 90 days. - [LiveKit: Disconnections and failed connections in multiple regions](https://outages.cc/outages/livekit-2e7vh063s0l.md): Resolved, started 2026-10-31 07:43 UTC, lasted 1 min. This incident has been resolved. Between 07:10 and 07:43 UTC on October 31, a software bug caused media servers in several regions to restart repeatedly. During this window: - Participants connected to affected servers were disconnected. Impact was heaviest in US East, US Centra… - [LiveKit: Investigating failing calls and RoomService API failures in US East and dashboard issues](https://outages.cc/outages/livekit-2cyyg0le3cj.md): Resolved, started 2026-10-28 23:47 UTC, lasted 1 h 32 min. ## Summary On October 28, 2026, a network disruption at our cloud provider affected our US East data center. Starting at 23:28 UTC, services in US East lost the ability to reach our database and certain external services, such as model providers. Connections to end users and to … - [LiveKit: Increased join latency in US East and US Central](https://outages.cc/outages/livekit-10hu3aj6dri.md): Resolved, started 2026-10-20 23:09 UTC, lasted 42 min. Between 21:30 and 23:17 UTC, roughly 10% of all WebRTC connections in our US East and US Central regions took 5 seconds or longer to establish. We applied a mitigation at 23:15 UTC, and join latencies have returned to normal by 23:17 UTC. We will follow up with more details on t… - [LiveKit: Investigating reports of elevated API failures in Chicago region](https://outages.cc/outages/livekit-a0c2jwo2yf.md): Resolved, started 2026-10-19 17:02 UTC, lasted 32 min. ## Summary On October 19, 2026, between 16:34 and 17:03 UTC and again between 17:47 and 17:54 UTC, some room management, agent dispatch and SIP API requests failed for rooms hosted in our US Central \(Chicago\) region. Requests from other regions that targeted those rooms also f… - [LiveKit: Degraded SIP Performance in US West](https://outages.cc/outages/livekit-fkjh5j4z1i.md): Resolved, started 2026-10-16 16:04 UTC, lasted 1 h 26 min. **Root Cause** On 2026-10-16, a subset of SIP calls in our US West region failed. Two of our SIP servers advertised IPv6 addresses for signaling and media, which many carrier providers don't support. Carriers rejected outbound calls routed through these servers, and inbound call… - [LiveKit: Intermittent connection timeouts in the Frankfurt region](https://outages.cc/outages/livekit-10egpbmslvu.md): Resolved, started 2026-10-16 10:55 UTC, lasted 1 h 4 min. This incident is resolved. Connections to the Frankfurt region have returned to normal. - [LiveKit: Observability upload and Agent Simulations failures](https://outages.cc/outages/livekit-uuxesow3np.md): Resolved, started 2026-10-13 10:01 UTC, lasted 3 h 43 min. **Root Cause** During a security rotation of access credentials, we revoked a storage credential that we believed was no longer in use. It was still being used by our observability platform, which stores the data behind the dashboard and the Analytics API, the Agent Insights dat… - [LiveKit: Investigating delayed cloud agent builds in US East](https://outages.cc/outages/livekit-de4jcwmxs.md): Resolved, started 2026-10-06 03:46 UTC, lasted 1 h 6 min. A fix was applied and all builds are back to normal. - [LiveKit: Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)](https://outages.cc/outages/livekit-npfzf3yl6w.md): Resolved, started 2026-10-05 13:34 UTC, lasted 47 min. This incident has been resolved, and we have confirmed full recovery. - [LiveKit: Monitoring reports of intermittently increased API latency impacting Egress, Ingress, and SIP](https://outages.cc/outages/livekit-jxmmt1kaqs.md): Resolved, started 2026-09-15 22:10 UTC, lasted 1 h 5 min. Please see a full postmortem [here](https://status.livekit.io/incidents/dbqb4jhxcg9h). - [LiveKit: Investigating reports of intermittently increased API latency impacting Egress, Ingress, and SIP](https://outages.cc/outages/livekit-1u2o5ndldr6.md): Resolved, started 2026-09-15 17:04 UTC, lasted 1 h 12 min. ### Summary On 15 September, LiveKit Cloud experienced three periods of degraded performance between 13:34–13:41, 16:06–16:11 and 21:10–21:22 UTC. Ingress creation was the most affected: more than half of `CreateIngress` requests failed at the worst point. A number of in-progres… - [LiveKit: Cloud Dashboard, Analytics Services, and Billing API failures](https://outages.cc/outages/livekit-2iwx7iweqd.md): Resolved, started 2026-09-15 12:31 UTC, lasted 2 h 58 min. This incident has been resolved. Between 12:08 and 14:23 UTC, customers were unable to access the Cloud Dashboard and the Analytics Services APIs. The cause was a control plane failure in our last remaining legacy Kubernetes cluster, which took out a dependency of those services… - [LiveKit: Identified increased agent join latencies in eu-central](https://outages.cc/outages/livekit-6oqkoyckx1.md): Resolved, started 2026-09-05 23:36 UTC, lasted 1 h 36 min. **Root Cause** A configuration change introduced a formatting error in the startup settings for the server pools that run hosted agents in our eu-central region. Newly provisioned servers failed to start, so the region could not add capacity. Agents that were already running wer… - [LiveKit: Investigating reports of one-way audio issues in LiveKit Phone Numbers](https://outages.cc/outages/livekit-n9w8x19qot.md): Resolved, started 2026-09-02 21:25 UTC, lasted 20 min. This incident has been resolved. We will follow up with a detailed postmortem as soon as possible. - [LiveKit: LiveKit dashboard failing to load](https://outages.cc/outages/livekit-1hga8g7hkxo.md): Resolved, started 2026-09-02 08:15 UTC, lasted 3 h 41 min. This incident has been resolved and dashboard load times returned to normal by 10:55 UTC. As a note, our beta agent simulations feature was also impacted from approximately 06:07 - 07:52 UTC. - [LiveKit: Elevated inference errors — US East](https://outages.cc/outages/livekit-1dx2i7uf47.md): Resolved, started 2026-08-26 10:44 UTC, lasted 1 h 38 min. Between 08:47 and 08:54 UTC, the service that routes LLM, STT and TTS requests through LiveKit Inference in our US East region was unavailable, causing inference requests from agents in that region to fail or time out. Sessions depending on those responses may have degraded or e… - [LiveKit: Agent session analytics displaying incorrect values in EU Central and India regions](https://outages.cc/outages/livekit-j7wu5swpbg.md): Resolved, started 2026-08-24 10:11 UTC, lasted 4 h 3 min. Agent session analytics in the Cloud dashboard have recovered and current data is reporting correctly for all affected projects. Some gaps may remain in historical data from the affected window (August 21–24 UTC); these will be backfilled. - [LiveKit: Egress recordings terminated early in US East](https://outages.cc/outages/livekit-1rzui1d3wl.md): Resolved, started 2026-08-23 21:00 UTC, lasted 1 min. From 09:18 UTC on 21 August to 21:00 UTC on 23 August, 0.008% of egress recordings processed in our US East region were terminated before completion. Affected recordings were marked EGRESS_FAILED ("egress timed out"). For file outputs, media was not written to the configured des… - [LiveKit: Investigating reports of elevated egress & connector API errors](https://outages.cc/outages/livekit-1crrd28627f.md): Resolved, started 2026-08-20 21:10 UTC, lasted 37 min. On August 20, 2026, customers in our US East region experienced approximately 10 minutes of 503 errors on the LiveKit Ingress API and failures launching media track egress, between 20:52 and 21:01 UTC. All other regions were unaffected. ‌ **Root Cause** An internal routing servi… - [LiveKit: Investigating delayed session data ingestion on Cloud Dashboard](https://outages.cc/outages/livekit-1jrk02f185d.md): Resolved, started 2026-08-19 19:33 UTC, lasted 4 h 57 min. This incident has been resolved. Between 19:20 and 00:10 UTC, session data and observability ingestion was delayed by 45-60 min. The root cause has been addressed and data ingestion returned to normal by 00:10 UTC. No data was lost during this window. - [LiveKit: Investigating reports of failed SIP Transfer calls in US East](https://outages.cc/outages/livekit-zi8rs86up9.md): Resolved, started 2026-08-17 18:10 UTC, lasted 1 h 12 min. ## Summary On 17 August, between 17:24 and 18:05 UTC, a small percentage of SIP call transfers failed in our US East region during a routine configuration rollout. An issue in the automation that manages our SIP signaling servers prevented outgoing servers from being taken out o… - [LiveKit: Hosted agent builds failing in US East](https://outages.cc/outages/livekit-14jk52wumfq.md): Resolved, started 2026-08-14 21:10 UTC, lasted 1 h 51 min. ### Summary An issue with the image registry which powers our hosted agents offering temporarily caused new hosted agent builds in US East to fail. Existing agent workloads were not affected, and no sessions or calls were impacted. ### Timeline \(UTC\) * 19:54 - Hosted agent bui… - [LiveKit: Investigating longer than usual dashboard loading times](https://outages.cc/outages/livekit-2brz432sp5y.md): Resolved, started 2026-08-13 20:42 UTC, lasted 3 h 33 min. We have resolved the incident as session load times have returned to baseline. - [LiveKit: Investigating alerts for increased timeout error rates on ListParticipants APIs](https://outages.cc/outages/livekit-1kr5nv00ycx.md): Resolved, started 2026-08-12 18:34 UTC, lasted 1 h 35 min. Error rates on ListParticipants API requests recovered at 18:58 UTC and have remained stable since. - [LiveKit: A percentage of cross-region calls between US West and US Central not completing](https://outages.cc/outages/livekit-86t2xnh4w6.md): Resolved, started 2026-08-07 21:22 UTC, lasted 1 h 5 min. This incident has been resolved. Between 19:45 and 20:00 UTC, calls crossing the US West US Central link experienced intermittent degradation in Room Service and SIP performance. The underlying network between the two regions had episodes of high packet loss during this time per… - [LiveKit: Elevated error rate on LiveKit Inference (google/gemma-4-31b-it)](https://outages.cc/outages/livekit-ckcqyknslt.md): Resolved, started 2026-08-06 19:51 UTC, lasted 7 h. Today there was an issue with one of our GPU providers that caused it run at about 50% capacity. Requests above capacity return 503s, which we route to another, fallback provider. This fallback provider was not able to rise to the occasion and also returned 503s. In the very nea… - [LiveKit: Elevated timeouts on LiveKit Inference (google/gemma-4-31b-it)](https://outages.cc/outages/livekit-7ntxi50w4f.md): Resolved, started 2026-08-04 20:45 UTC, lasted 1 h 26 min. This incident has been resolved.