# Is Loom down? > Loom is operational. Checked 2026-11-01 20:54 UTC. - Official status page: https://www.loomstatus.com - Web page: https://outages.cc/loom - JSON: https://outages.cc/api/v1/providers/loom - RSS: https://outages.cc/feed.xml?providers=loom ## Active incidents - [Loom: Some Loom users experiencing no audio when viewing recordings](https://outages.cc/outages/loom-2b2nsb0bdd9.md): Partial outage, started 2025-11-19 22:32 UTC. Loom users cannot hear audio when they view some recordings. The affected components are Recording, Viewing, Authentication, and Loom AI. Loom reports that the incident is resolved, and the fix rollout is complete. - [Loom: Loom performance degraded](https://outages.cc/outages/loom-1fem7zhgaeh.md): Partial outage, started 2025-10-27 22:00 UTC. Loom reported degraded performance. Recording, Viewing, Authentication, and Loom AI were affected for some customers. Loom stated the incident is resolved. The degraded performance lasted from 12:30 to 22:15 UTC on Oct 27, 2025. Loom deployed a fix and verified recovery. - [Loom: Issue with Loom Meeting Recordings in Zoom](https://outages.cc/outages/loom-1ycmgxfln8f.md): Partial outage, started 2025-09-12 20:43 UTC. Loom Meeting Recordings in Zoom do not work for the Recording component. Loom reports that the issue is resolved and the service operates normally. Loom did not give the outage duration. - [Loom: Loom Intermittent Issues](https://outages.cc/outages/loom-1m3k9u250i9.md): Partial outage, started 2025-08-15 19:35 UTC. Loom had degraded functionality for Recording, Viewing, Authentication, and Loom AI. The issue lasted from 18:45 to 19:35 UTC. Loom reports that the issue is resolved and the service operates normally. - [Loom: Multiple Atlassian services are experiencing issues](https://outages.cc/outages/loom-246fls4qmuf.md): Degraded performance, started 2026-05-08 03:00 UTC. Loom Recording, Viewing, Authentication, and Loom AI had degraded performance for some customers using Atlassian products. Loom reports that the issue is resolved. - [Loom: Degraded performance of Loom app](https://outages.cc/outages/loom-1h893m1033i.md): Degraded performance, started 2026-04-29 07:00 UTC. Loom reported degraded performance in the Loom app. The affected components were Recording, Viewing, Authentication, and Loom AI. Loom says the problem is resolved and the services operate normally. - [Loom: Confluence, Jira Mobile and Forge users may experience authentication issues](https://outages.cc/outages/loom-1i3d8tx6mo7.md): Degraded performance, started 2026-02-03 10:19 UTC. Loom users had authentication problems that affected Recording, Viewing, Authentication, and Loom AI. Loom reports that the issue is resolved and the services work normally. Loom will monitor the services. - [Loom: Atlassian Cloud Services impacted](https://outages.cc/outages/loom-1wp1ww6qn60.md): Notice, started 2025-10-20 07:56 UTC. Loom reports that Recording, Viewing, Authentication, and Loom AI do not work. Loom later reported full recovery for most Atlassian products. The incident is resolved, but the provider did not state how long it lasted. - [Loom: Issues with Recording on Loom Chrome Extension](https://outages.cc/outages/loom-fzv68zib6k.md): Notice, started 2025-09-08 21:46 UTC. Recording on the Loom Chrome Extension did not work for some customers from 5:20AM to 3:45PM UTC. Loom recorded videos from this period may appear in the library but will not play, and Loom cannot recover them. The issue is resolved; Loom asks users who still see the problem to … - [Loom: Customers unable to checkout with loom monthly plans](https://outages.cc/outages/loom-1z55aai5qmv.md): Notice, started 2025-04-14 19:07 UTC. Loom customers could not check out with Loom monthly plans. Loom reports that the issue is resolved and that customers can check out as expected. Loom did not state how long the issue lasted. ## Last 90 days 10 incidents on 90 of the last 90 days. No resolved incident in the last 90 days.