# Ably: Transient load-balancer issue in us-west-1

- Provider: [Ably](https://outages.cc/ably.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-30 16:48 UTC
- Resolved: 2026-10-30 16:48 UTC (lasted 1 min)
- Components: US West (Northern California), Ably Pub/Sub - US West (Northern California)
- Official update: https://stspg.io/jkcm906kmqg8

## Updates from Ably

### resolved, 2026-10-30 16:48 UTC

Between 16:27-16:35 UTC, connection attempts to us-west-1 had an ~18% chance of being refused with an error due to a network load balancer issue. An Ably SDK will have been automatically retried to a fallback region, so an end user will have experienced no impact other than a slight increase in connection establishment latency.