# Adyen: INTERSOLVE is experiencing higher error rates

> INTERSOLVE transactions through pluxee have higher error rates, and this affects the Payment methods and issuers component. Adyen has identified the issue. Adyen reports that the issue is outside of the Adyen platform.

- Provider: [Adyen](https://outages.cc/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-02 11:20 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-02 11:21 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through INTERSOLVE with pluxee starting at 09:00 CET.