# Adyen: Intersolve is experiencing higher error rates

> Adyen reports higher error rates for transactions through Intersolve, which affect the Payment methods and issuers component. Adyen identified the problem outside its platform. The incident is resolved. It lasted 2 hours and 19 minutes.

- Provider: [Adyen](https://outages.cc/adyen.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-04 17:38 UTC
- Resolved: 2026-11-04 19:57 UTC (lasted 2 h 19 min)
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### resolved, 2026-11-04 19:57 UTC

No text.

### identified, 2026-11-04 17:39 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Intersolve starting at 18:15 CET. We have contacted Intersolve and we will provide an update as soon as it becomes available.