# Adyen: Givex is experiencing higher error rates

> Adyen reports higher error rates for transactions through Givex. This affects the Payment methods and issuers component. Adyen identified an issue outside of its platform and contacted Givex.

- Provider: [Adyen](https://outages.cc/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-01 21:25 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-01 21:27 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Givex starting at 16:20 CEST. We have contacted Givex and we will provide an update as soon as it becomes available.