# Adyen: Swish is experiencing higher refusal rates

> Adyen reports higher refusal rates for Swish transactions. The problem affects the Payment methods and issuers component. Adyen resolved the incident after about 130 minutes.

- Provider: [Adyen](https://outages.cc/adyen.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-03 01:52 UTC
- Resolved: 2026-11-03 04:03 UTC (lasted 2 h 10 min)
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### resolved, 2026-11-03 04:03 UTC

No text.

### identified, 2026-11-03 01:54 UTC

We have identified an issue outside of our platform resulting in higher refusal rates for transactions processed through Swish starting at 02:06 CET. We have contacted Swish and we will provide an update as soon as it becomes available.