# Adyen: PayU LATAM is experiencing higher error and decline  rates

> Adyen reports higher error and decline rates for the PayU LATAM payment method in Latin America. Adyen identified the problem outside its platform and states that PayU LATAM is unavailable. Adyen is contacting PayU LATAM and will give an update.

- Provider: [Adyen](https://outages.cc/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-06 13:12 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-06 13:15 UTC

We have identified an issue outside of our platform resulting in unavailability  of the PayU LATAM starting at 13:50 CEST. We are contacting PayU LATAM and we will provide an update as soon as it becomes available.