# Adyen: Multibanco is experiencing higher error rates

> Multibanco payments fail more often on Adyen. The problem affects the Payment methods and issuers component. Adyen identified a problem outside its platform and contacted Multibanco. Adyen will give an update when it is available.

- Provider: [Adyen](https://outages.cc/adyen.md)
- Type: Incident
- State: identified
- Worst impact: Operational
- Started: 2026-11-06 11:56 UTC
- Components: Payment methods and issuers
- Official update: https://status.adyen.com

## Updates from Adyen

### identified, 2026-11-06 11:57 UTC

We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Multibanco starting at 12:45 CET. We have contacted Multibanco and we will provide an update as soon as it becomes available.