# Anthropic: Errors logging into Claude.ai

- Provider: [Anthropic](https://outages.cc/anthropic.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-24 17:12 UTC
- Resolved: 2026-08-24 17:16 UTC (lasted 3 min)
- Components: claude.ai
- Official update: https://stspg.io/kg59rclpfzsz

## Updates from Anthropic

### resolved, 2026-08-24 17:16 UTC

This issue has been resolved.

### investigating, 2026-08-24 17:12 UTC

From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.