# Anthropic: Degraded performance on platform.claude.com and Claude for Microsoft Office 365

- Provider: [Anthropic](https://outages.cc/anthropic.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-01 17:05 UTC
- Resolved: 2026-09-01 18:07 UTC (lasted 1 h 2 min)
- Components: claude.ai, Claude Console (platform.claude.com)
- Official update: https://stspg.io/4rf459q4pjc3

## Updates from Anthropic

### resolved, 2026-09-01 18:07 UTC

This issue has been resolved.

### monitoring, 2026-09-01 17:52 UTC

We are seeing success rates recover across affected services. Core inference and the API are not impacted.

### investigating, 2026-09-01 17:05 UTC

We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.