# Anthropic: Delayed credits on the Claude Platform

- Provider: [Anthropic](https://outages.cc/anthropic.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-01 16:20 UTC
- Resolved: 2026-10-01 22:36 UTC (lasted 6 h 16 min)
- Components: Claude Console (platform.claude.com), Claude API (api.anthropic.com)
- Official update: https://stspg.io/jg26d0skzh27

## Updates from Anthropic

### resolved, 2026-10-01 22:36 UTC

This issue has been resolved.

### monitoring, 2026-10-01 18:23 UTC

We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

### investigating, 2026-10-01 16:20 UTC

We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.