# AssemblyAI: Increased latency for Universal 3.5 Pro Realtime model

- Provider: [AssemblyAI](https://outages.cc/assemblyai.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-25 14:55 UTC
- Resolved: 2026-08-25 15:01 UTC (lasted 6 min)
- Components: Streaming API, APIs - Streaming API
- Official update: https://stspg.io/d6bycm7shdpj

## Updates from AssemblyAI

### resolved, 2026-08-25 15:01 UTC

This incident has been resolved. From 14:15-14:45 UTC customers experienced increased latency when using our Universal 3.5 Pro Realtime model on the US endpoint. The EU endpoint was not affected. Sessions continued to function during this time without any errors.

### monitoring, 2026-08-25 14:57 UTC

The fix has been implemented and latency has recovered as of 14:45 UTC. The team is continuing to monitor the situation.

### identified, 2026-08-25 14:57 UTC

The issue has been identified and our team is working on a fix.

### investigating, 2026-08-25 14:55 UTC

We are currently investigating an issue where there is increased latency for our Universal 3.5 Pro Realtime model on the US endpoint. This began at 14:15 UTC.