# AssemblyAI: Increased turnaround times for Async Universal-3 model

- Provider: [AssemblyAI](https://outages.cc/assemblyai.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-28 17:27 UTC
- Resolved: 2026-09-28 17:58 UTC (lasted 31 min)
- Components: Asynchronous API, APIs - Asynchronous API
- Official update: https://stspg.io/dmjg9jt8x4dy

## Updates from AssemblyAI

### resolved, 2026-09-28 17:58 UTC

Processing times have continued to be in the normal range, so we are now marking this issue as resolved.

### monitoring, 2026-09-28 17:44 UTC

We have continued to work to resolve this issue and are now seeing processing times return to the normal ranges, but we are continuing to monitor to ensure good performance.

### identified, 2026-09-28 17:38 UTC

We are still working to fully resolve the issue, but we are seeing improvement in turnaround times for the Universal-3 Pro models.

### identified, 2026-09-28 17:27 UTC

We are currently experiencing issues that are resulting in longer-than-usual processing times for Async STT requests using our Universal-3 models. We are working to resolve this issue as quickly as possible and will provide further updates as soon as we can.