# AssemblyAI: Delayed Webhook Delivery on Async EU Endpoint

- Provider: [AssemblyAI](https://outages.cc/assemblyai.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-14 14:49 UTC
- Resolved: 2026-08-14 15:09 UTC (lasted 20 min)
- Components: Asynchronous API, APIs - Asynchronous API
- Official update: https://stspg.io/dphn45v8t0q3

## Updates from AssemblyAI

### resolved, 2026-08-14 15:09 UTC

This incident has been resolved. The affected webhook events remained queued and were delivered after service recovered; no events were lost. The queue is now clear, and no customer action is required.

### monitoring, 2026-08-14 15:03 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-08-14 14:59 UTC

The issue has been identified and a fix is being implemented.

### investigating, 2026-08-14 14:49 UTC

We are currently investigating an issue that is affecting webhook delivery on our Async EU Endpoint. This began at 2:30p UTC. Customers are receiving delayed webhook deliveries on the EU endpoint. This does not affect customers using webhooks on our US endpoint.