# Auth0: Third-Party Outage Impacting US-1 Public Cloud

- Provider: [Auth0](https://outages.cc/auth0.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-10-23 17:39 UTC
- Resolved: 2026-10-23 17:45 UTC (lasted 6 min)
- Components: User Authentication, Machine to Machine Authentication, Auth0 US (PROD) - User Authentication, Auth0 US (PROD) - Machine to Machine Authentication
- Official update: https://stspg.io/sy3qmf0gkn1l

## Updates from Auth0

### resolved, 2026-10-23 17:45 UTC

After monitoring the affected environments to ensure stability, we confirm that previously affected services have been restored following the fixes deployed by our third-party service provider. A root cause analysis (RCA) will be posted here within 10 business days. We sincerely apologize for the impact this had on you and your users.

### investigating, 2026-10-23 17:39 UTC

On October 23, 2026, between approximately 15:20 and 15:50 UTC, an infrastructure-level outage occurred with our third-party Edge provider, impacting authentication services on the US-1 Public Cloud environment for requests routing through a specific region. Our provider has reported that this issue has been mitigated after deploying a fix for the issue. We've been monitoring the environment to ensure stability and are actively engaging with our service provider about the root cause of the event.