# Auth0: Tenant Logs and Group Memberships Impacted on US-5 Public Cloud

- Provider: [Auth0](https://outages.cc/auth0.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-06 20:09 UTC
- Resolved: 2026-08-07 13:42 UTC (lasted 17 h 32 min)
- Components: Tenant Logs, Other, Auth0 US-5 (PROD) - Tenant Logs, Auth0 US-5 (PROD) - Other
- Official update: https://stspg.io/yg178f8msr2s

## Updates from Auth0

### resolved, 2026-08-07 13:42 UTC

Services have been restored. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.

### investigating, 2026-08-06 20:09 UTC

We're currently investigating an issue affecting tenant logs and management of group memberships. We'll provide updates regarding our progress or as our investigation status changes.