# Axiom: Login issues

> Axiom customers cannot log in to Axiom. Sign-in fails when customers start or complete sign-in. Axiom reports that the incident is resolved. The outage lasted 13 minutes.

- Provider: [Axiom](https://outages.cc/axiom.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-04 12:14 UTC
- Resolved: 2026-11-04 12:27 UTC (lasted 13 min)
- Official update: https://status.axiom.co

## Updates from Axiom

### resolved, 2026-11-04 12:27 UTC

All Login capabilities should be restored.

### monitoring, 2026-11-04 12:24 UTC

A fix has been rolled out, we will continue to monitor the situation to ensure the issue has been resolved.

### identified, 2026-11-04 12:18 UTC

The cause of the issue has been identified.

### investigating, 2026-11-04 12:15 UTC

We are investigating reports that customers cannot log in to Axiom. Customers signing in may encounter an error when starting or completing sign-in. Our team is working to identify the cause. We will share an update as soon as we have more information.