# Backblaze: Unable to login to EWC in production

> Backblaze Enterprise Web Console login and bucket creation for organization accounts do not work. All Organization Services APIs are unavailable. A mitigation is applied and Backblaze monitors the service while permission recovery continues.

- Provider: [Backblaze](https://outages.cc/backblaze.md)
- Type: Incident
- State: mitigation-applied-and-monitoring
- Worst impact: Major outage
- Started: 2026-11-05 23:09 UTC
- Official update: https://status.backblaze.com/incidents/160fbfd5-4f8b-466d-a425-eeff4c428712

## Updates from Backblaze

### mitigation-applied-and-monitoring, 2026-11-06 01:27 UTC

**Enterprise Web Console login and bucket creation issues: Mitigated, permission recovery in progress**

### identified, 2026-11-06 00:42 UTC

Due to an ongoing service issue, all Organization Services APIs are currently unavailable, affecting Enterprise Web Console logins and bucket creation for organization accounts. Our team is investigating and working to restore service. We will provide updates as more information becomes available.

### investigating, 2026-11-05 23:39 UTC

Due to an ongoing service issue, all Organization Services APIs are currently unavailable, affecting Enterprise Web Console logins and bucket creation for organization accounts. Our team is investigating and working to restore service. We will provide updates as more information becomes available.

### investigating, 2026-11-05 23:30 UTC

We are investigating an issue preventing customers from logging in to the Enterprise Web Console. Our team is working to restore access, and we will provide updates as more information becomes available.