# Backblaze: Customers in the US east region might be facing issues with downloads

> Backblaze reports that downloads do not work for some customers in the US east region. Backblaze applied a mitigation and now monitors the service. The service has returned to normal and remains stable.

- Provider: [Backblaze](https://outages.cc/backblaze.md)
- Type: Incident
- State: mitigation-applied-and-monitoring
- Worst impact: Partial outage
- Started: 2026-10-30 04:23 UTC
- Official update: https://status.backblaze.com/incidents/45dd0d82-1bd5-4d3e-9709-4097ae908533

## Updates from Backblaze

### mitigation-applied-and-monitoring, 2026-11-01 17:39 UTC

Some customers in the US East region may have experienced intermittent elevated download latency. Service has returned to normal and remains stable. Our engineering team continues to monitor the situation closely.