# BigCommerce: Partial search unavailability

- Provider: [BigCommerce](https://outages.cc/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-26 18:30 UTC
- Resolved: 2026-09-26 20:04 UTC (lasted 1 h 34 min)
- Components: Storefront
- Official update: https://stspg.io/th3xwqsw202d

## Updates from BigCommerce

### resolved, 2026-09-26 20:04 UTC

Search availability is back to expected thresholds

### monitoring, 2026-09-26 18:54 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-09-26 18:30 UTC

Certain storefronts may be experiencing errors for searches. We are currently investigating this issue