# BigCommerce: Inaccurate product stock on category pages

- Provider: [BigCommerce](https://outages.cc/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-23 20:16 UTC
- Resolved: 2026-09-23 23:14 UTC (lasted 2 h 57 min)
- Components: Storefront
- Official update: https://stspg.io/gls2fptb1xzp

## Updates from BigCommerce

### resolved, 2026-09-23 23:14 UTC

This incident has been resolved.

### investigating, 2026-09-23 23:13 UTC

This issue has resolved.

### investigating, 2026-09-23 22:30 UTC

We are continuing to investigate this issue.

### investigating, 2026-09-23 21:32 UTC

We are continuing to investigate this issue.

### investigating, 2026-09-23 20:16 UTC

We have received reports of products appearing as "out of stock" on category pages. Commerce engineers are investigating this issue.