# BigCommerce: Intermittent Availability Issues in Australia

- Provider: [BigCommerce](https://outages.cc/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-02 02:29 UTC
- Resolved: 2026-10-02 05:41 UTC (lasted 3 h 12 min)
- Components: Storefront
- Official update: https://stspg.io/9hr8wwl4t7f7

## Updates from BigCommerce

### resolved, 2026-10-02 05:41 UTC

This incident has been resolved.

### monitoring, 2026-10-02 03:23 UTC

Engineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.

### investigating, 2026-10-02 02:29 UTC

BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.