# BigCommerce: Intermittent Availability Issues

- Provider: [BigCommerce](https://outages.cc/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-07 17:11 UTC
- Resolved: 2026-08-07 17:24 UTC (lasted 13 min)
- Components: API & Webhooks, Control Panel, Storefront
- Official update: https://stspg.io/3btt8m85nmpx

## Updates from BigCommerce

### resolved, 2026-08-07 17:24 UTC

Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 17:49 UTC. Action was taken and error rates returned to normal at 18:05 UTC. All systems are fully operational.

### monitoring, 2026-08-07 17:15 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-08-07 17:11 UTC

Commerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.