# BigCommerce: Intermittent Availability Issues for Australian-hosted stores

- Provider: [BigCommerce](https://outages.cc/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-21 00:35 UTC
- Resolved: 2026-08-21 01:00 UTC (lasted 25 min)
- Components: API & Webhooks, Control Panel, Storefront
- Official update: https://stspg.io/kyln0vkrxx3h

## Updates from BigCommerce

### resolved, 2026-08-21 01:00 UTC

This incident has been resolved.

### monitoring, 2026-08-21 00:40 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-08-21 00:35 UTC

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.