# BigCommerce: Аn issue with Management API requests to add products to carts

- Provider: [BigCommerce](https://outages.cc/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-12 11:14 UTC
- Resolved: 2026-10-12 12:13 UTC (lasted 59 min)
- Components: API & Webhooks
- Official update: https://stspg.io/k829425qzxq4

## Updates from BigCommerce

### resolved, 2026-10-12 12:13 UTC

This incident has been resolved.

### monitoring, 2026-10-12 12:00 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-10-12 11:21 UTC

The issue has been identified and a fix is being implemented.

### investigating, 2026-10-12 11:14 UTC

BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information becomes available.