# BigCommerce: B2B Ninja Add-To-Quote On Storefront Product Page timeouts

- Provider: [BigCommerce](https://outages.cc/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-26 10:14 UTC
- Resolved: 2026-08-26 11:51 UTC (lasted 1 h 36 min)
- Official update: https://stspg.io/0ymxbgp4sbcx

## Updates from BigCommerce

### resolved, 2026-08-26 11:51 UTC

This incident has been resolved.

### investigating, 2026-08-26 11:08 UTC

We are continuing to investigate this issue.

### investigating, 2026-08-26 10:14 UTC

We are currently investigating an issue affecting stores using B2B Ninja, where users are unable to add products to a quote from the storefront.