# BigCommerce: Search document updates delays in Control Panel experience.

- Provider: [BigCommerce](https://outages.cc/bigcommerce.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-27 12:16 UTC
- Resolved: 2026-08-27 12:44 UTC (lasted 29 min)
- Components: Control Panel
- Official update: https://stspg.io/xpjvpz8z9dqz

## Updates from BigCommerce

### resolved, 2026-08-27 12:44 UTC

The issue has been fully mitigated, and users should no longer be affected.

### monitoring, 2026-08-27 12:20 UTC

We identified the root cause, mitigated the issue, and will continue to monitor the situation.

### investigating, 2026-08-27 12:16 UTC

European merchants may experience minor delays in search document updates during Control Panel interaction.