# Blaxel: Some sandboxes are unavailable in us-was-1

- Provider: [Blaxel](https://outages.cc/blaxel.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-29 05:03 UTC
- Resolved: 2026-10-29 17:01 UTC (lasted 11 h 59 min)
- Official update: https://status.blaxel.ai

## Updates from Blaxel

### resolved, 2026-10-29 17:01 UTC

This incident has been resolved, and service is operating normally again. Thanks for your patience.

### monitoring, 2026-10-29 16:46 UTC

A fix has been deployed, and we’re monitoring to confirm recovery. A small amount of residual impact may persist while systems stabilize.

### investigating, 2026-10-29 05:03 UTC

This outage affects our previous generation of compute, specifically sandboxes deployed more than five days ago. The suspected cause is a disconnected cable at one of our infrastructure providers. We’re actively investigating the issue, which may cause errors or degraded performance for some users. We’ll post updates here as more information becomes available.