# Box: [Critical] Issues with Multiple Box Services

- Provider: [Box](https://outages.cc/box.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-10-08 09:27 UTC
- Resolved: 2026-10-08 09:33 UTC (lasted 5 min)
- Components: Content API, Login/SSO, Web Application, Content Preview, Uploads/Downloads, Authentication (OAuth 2.0 / JWT), Search, Webhooks, Box Embed Widget, Box Sign, Box Canvas, Workflows and Automations, Box Shuttle, Accessible Site (a.box.com), Box AI, Box Doc Gen, Box Apps, Box Extract, Events API, Files Page, Box Web Application - Login/SSO, Box Web Application - Uploads/Downloads, Box Web Application - Accessible Site (a.box.com), Box Web Application - Box Sign, Box Web Application - Box AI, Box Web Application - Files Page, Box Platform / API - Content API, Box Platform / API - Content Preview, Box Platform / API - Authentication (OAuth 2.0 / JWT), Box Platform / API - Search, Box Platform / API - Uploads/Downloads, Box Platform / API - Webhooks, Box Platform / API - Box Embed Widget, Box Platform / API - Box Sign, Box Platform / API - Box Canvas, Box Platform / API - Workflows and Automations, Box Platform / API - Box Shuttle, Box Platform / API - Box AI, Box Platform / API - Box Doc Gen, Box Platform / API - Box Apps, Box Platform / API - Box Extract, Box Platform / API - Events API, Box Notes - Web Application
- Official update: https://stspg.io/245w7lxl0mkv

## Updates from Box

### resolved, 2026-10-08 09:33 UTC

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

### investigating, 2026-10-08 09:27 UTC

We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.