# Braze: Dashboard Latency and Errors on US07

- Provider: [Braze](https://outages.cc/braze.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-02 11:30 UTC
- Resolved: 2026-09-02 11:58 UTC (lasted 28 min)
- Components: Dashboard, US 07 Cluster - Dashboard
- Official update: https://stspg.io/t6hb74lqmt0r

## Updates from Braze

### resolved, 2026-09-02 11:58 UTC

This was a recurrence of an earlier issue impacting the Dashboard. A permanent fix has been implemented and the Dashboard has remained stable since. We are confident the issue is now fully resolved. We apologize for any impact.

### identified, 2026-09-02 11:30 UTC

We are investigating intermittent errors and latency impacting the US07 Dashboard.