# Buildkite: Delivery issues with email notifications

- Provider: [Buildkite](https://outages.cc/buildkite.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-01 15:32 UTC
- Resolved: 2026-09-01 16:52 UTC (lasted 1 h 20 min)
- Components: Email Notifications, Notifications - Email Notifications
- Official update: https://stspg.io/3wm6j0rl4b1r

## Updates from Buildkite

### resolved, 2026-09-01 16:52 UTC

Our outbound email queue has finished processing all previously failed deliveries. Email notifications are processing successfully.

### monitoring, 2026-09-01 16:38 UTC

We are seeing successful email deliveries and are monitoring processing of our outbound email queue.

### identified, 2026-09-01 16:19 UTC

Our on-call engineers are working on failing over to an alternative upstream email provider to restore outbound email notifications. No other Buildkite services have been impacted by this disruption.

### identified, 2026-09-01 15:32 UTC

We are experiencing delivery issues with email notifications due to an issue with an upstream provider.