# Cartesia: API key issuing degraded

- Provider: [Cartesia](https://outages.cc/cartesia.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-23 20:16 UTC
- Resolved: 2026-09-23 21:07 UTC (lasted 50 min)
- Official update: https://status.cartesia.ai

## Updates from Cartesia

### resolved, 2026-09-23 21:07 UTC

This incident has been resolved.

### identified, 2026-09-23 21:06 UTC

Newly created API keys issued during this this period are invalid. Please create new API keys.

### identified, 2026-09-23 20:26 UTC

We've traced the issue to a bug in a change to our API key issuing logic that caused new keys to not be persisted correctly. The change is being reverted. Existing production traffic is not affected. We are exploring remediation options for API keys that were issued during the incident.

### investigating, 2026-09-23 20:16 UTC

We've identified an issue where new API keys result in an "Invalid API key" error.