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Chargebee logoChargebeeIncident · 2026-09-17 03:51 UTC

API Service Degradation

ResolvedOfficial update

Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused

The latest update from Chargebee.

State

Resolved

Started

46 d ago

2026-09-17 03:51 UTC

Lasted

1 min

until 2026-09-17 03:51 UTC

Worst impact

Degraded

Timeline

1 update
03:5103:5103:5103:5203:52
NoticeUpdate postedTimes in UTC

Resolved

1 min 100%

Updates

Times in UTC

As posted by Chargebee

Resolved2026-09-17 03:51 UTC

Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused

Affected components

2
API (EU)API Endpoints - API (EU)

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Your coding agent knows when Chargebee is down, and tells you when a failure is theirs, not yours. You can also get Chargebee incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "chargebee" and tell me if Chargebee has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=chargebee
Slack
/feed subscribe https://outages.cc/feed.xml?providers=chargebee

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