# Chargebee: Application Login Issues

- Provider: [Chargebee](https://outages.cc/chargebee.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-03 17:36 UTC
- Resolved: 2026-09-03 18:40 UTC (lasted 1 h 4 min)
- Components: Admin Console (US), Admin Console (EU), Admin Console (AU), Chargebee UI - Admin Console (US), Chargebee UI - Admin Console (EU), Chargebee UI - Admin Console (AU)
- Official update: https://stspg.io/m8fwbn8hl4y5

## Updates from Chargebee

### resolved, 2026-09-03 18:40 UTC

This incident has been resolved.

### monitoring, 2026-09-03 18:10 UTC

The issue has been fixed, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.

### investigating, 2026-09-03 17:36 UTC

We are investigating login issues when accessing the Chargebee Admin Portal (https://app.chargebee.com) using email and password; there are no issues with Single Sign-On. We will keep you posted as we progress.