# CircleCI: Delays in processing new signups and plan changes

- Provider: [CircleCI](https://outages.cc/circleci.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-23 18:13 UTC
- Resolved: 2026-09-23 20:06 UTC (lasted 1 h 53 min)
- Components: Billing & Account
- Official update: https://stspg.io/qdgh114h7kwz

## Updates from CircleCI

### resolved, 2026-09-23 20:06 UTC

This incident has been resolved.

### identified, 2026-09-23 18:13 UTC

Customers may experience delays in new signups and plan changes being reflected in their account.