# CircleCI: Elevated wait times for machine jobs

- Provider: [CircleCI](https://outages.cc/circleci.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-08 13:00 UTC
- Resolved: 2026-10-08 16:35 UTC (lasted 3 h 35 min)
- Components: Machine Jobs
- Official update: https://stspg.io/vcsrgfwdsy4z

## Updates from CircleCI

### postmortem, 2026-10-08 17:54 UTC

## **Summary** Between October 1 and October 8, 2026, CircleCI customers experienced five separate incidents in which jobs waited longer than normal to start, or failed to start. Three of the incidents were driven by limited instance availability from our cloud provider. One was caused by a configuration issue in our scheduling infrastructure, and one by memory limits on an internal service, which we raised during the incident. * **October 1, 07:57 to 10:24 UTC:** Docker Gen 2 jobs waited up to 30 minutes to start. A configuration issue prevented the Gen 2 scheduling servers from using their high-performance local disks. During a burst in traffic, the fallback disks saturated and job placement slowed. * **October 7, 13:27 to 14:06 UTC:** Machine jobs waited longer than normal because we could not acquire enough virtual machines from our cloud provider. * **October 7, 14:24 to 15:21 UTC:** Some jobs failed with an infrastructure error, and workflows were delayed. The service that gives

### resolved, 2026-10-08 16:35 UTC

Between 12:40 UTC and 16:00 UTC on October 8, customers using Linux machine jobs and remote Docker experienced elevated wait times. The issue has been resolved and wait times have returned to normal. We thank you for your patience while our team worked on implementing a fix.

### monitoring, 2026-10-08 16:09 UTC

Wait times for customers using Linux machine jobs and remote Docker have returned to normal. We are monitoring to confirm wait times remain stable while we continue to add capacity. We will provide another update by 16:30 UTC.

### identified, 2026-10-08 15:59 UTC

Wait times continue to decrease, but customers using Linux machine jobs and remote Docker are still experiencing delays. Wait times currently average about 90 seconds, with the longest waits up to about 6 minutes on some resource classes. We are working to add capacity as quickly as possible. We will provide another update by 16:30 UTC.

### identified, 2026-10-08 15:31 UTC

Wait times continue to decrease, but customers using Linux machine jobs and remote Docker are still experiencing delays. Wait times currently average about 6 minutes. The longest waits, up to about 20 minutes, are on the 2xlarge, arm.2xlarge and gpu.nvidia.small resource classes. We are working to add capacity as quickly as possible. We will provide another update by 16:00 UTC.

### identified, 2026-10-08 15:01 UTC

A fix has been deployed and wait times are decreasing, but customers using Linux machine jobs and Remote Docker are still experiencing delays. Wait times currently average about 11 minutes, with the longest waits exceeding 35 minutes on some resource classes. We are working to add capacity as quickly as possible. We will provide another update by 15:30 UTC.

### identified, 2026-10-08 14:37 UTC

Customers using Linux machine jobs and remote Docker are experiencing elevated wait times. Wait times have started to decrease and now average about 20 minutes, with the longest waits exceeding 40 minutes on some resource classes. Our engineers have identified the issue and are working on a fix. We will provide another update by 15:00 UTC.

### identified, 2026-10-08 14:04 UTC

Customers using Linux machine jobs are experiencing elevated wait times, averaging about 40 minutes, with the longest waits exceeding 50 minutes. Most Linux machine resource classes are affected, including medium, large, xlarge, 2xlarge and their Arm equivalents. Our engineers have identified the issue and are working on a fix. We will provide another update by 14:30 UTC.

### identified, 2026-10-08 13:34 UTC

Customers using Linux machine jobs are experiencing elevated wait times, averaging about 11 minutes, with the longest waits exceeding 30 minutes on the medium, arm.medium and arm.large resource classes. Our engineers have identified the issue and are working on a fix. We will provide another update by 14:00 UTC.

### identified, 2026-10-08 13:00 UTC

Customers may be experiencing elevated wait times for machine jobs. We are working to resolve this.