# Cloudflare: ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers

- Provider: [Cloudflare](https://outages.cc/cloudflare.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-27 12:28 UTC
- Resolved: 2026-10-27 15:12 UTC (lasted 2 h 44 min)
- Official update: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

## Updates from Cloudflare

### resolved, 2026-10-27 15:12 UTC

This incident has been resolved.

### monitoring, 2026-10-27 14:52 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-10-27 14:38 UTC

Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

### identified, 2026-10-27 13:20 UTC

Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

### identified, 2026-10-27 12:28 UTC

Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.