# Cloudinary: Increased Error Rates – EU Region

- Provider: [Cloudinary](https://outages.cc/cloudinary.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-28 09:58 UTC
- Resolved: 2026-09-28 14:33 UTC (lasted 4 h 35 min)
- Components: Media Transformation API - EU, Upload API - EU, Media Delivery, EU Datacenter - Media Transformation API - EU, EU Datacenter - Upload API - EU
- Official update: https://stspg.io/vbdp2h847d12

## Updates from Cloudinary

### resolved, 2026-09-28 14:33 UTC

This incident has been resolved.

### monitoring, 2026-09-28 10:08 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-09-28 09:58 UTC

We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.