# Cloudsmith: Intermittent UI timeouts affecting the Package view

- Provider: [Cloudsmith](https://outages.cc/cloudsmith.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-06 12:24 UTC
- Resolved: 2026-08-06 13:59 UTC (lasted 1 h 35 min)
- Official update: https://status.cloudsmith.io

## Updates from Cloudsmith

### resolved, 2026-08-06 13:59 UTC

Scope has been determined to be non-production only, so the incident is marked as non-impacting.

### identified, 2026-08-06 13:29 UTC

We are investigating reports of intermittent UI timeouts affecting the Package view, starting at approximately 12:16 PM UTC. Users may experience 504 timeout errors on the Packages view. Our engineering team has identified the issue, and mitigation steps are being deployed. Next Update by 16:00 UTC

### investigating, 2026-08-06 12:16 UTC

We are investigating reports of intermittent UI timeouts affecting the Package view, starting at approximately 12:16 PM UTC. Our engineering team is actively working to identify and resolve the underlying cause. We will post our next update by 12:51 PM UTC.