# Cloudsmith: Request latency and timeout

- Provider: [Cloudsmith](https://outages.cc/cloudsmith.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-08-25 16:38 UTC
- Resolved: 2026-08-25 18:09 UTC (lasted 1 h 31 min)
- Official update: https://status.cloudsmith.io

## Updates from Cloudsmith

### resolved, 2026-08-26 07:55 UTC

We have confirmed that our services have returned to normal operations.

### monitoring, 2026-08-25 19:45 UTC

We observed increased latency and timeouts between 18:48 and 19:08 UTC. We continue to closely monitor.

### resolved, 2026-08-25 18:09 UTC

Between 16:04 and 17:13 UTC, customers experienced latency and timeouts affecting metadata and package download requests. We have confirmed normal operations.

### monitoring, 2026-08-25 17:29 UTC

We have returned to normal operations, but will continue to monitor.

### investigating, 2026-08-25 17:06 UTC

We have taken steps to mitigate customer impact, but continue to see latency and timeouts affecting metadata and package download requests. Next update by 17:30 UTC.

### investigating, 2026-08-25 16:38 UTC

We have identified an issue causing request latency and timeouts affecting metadata requests and package downloads.