# Contentful: Stale entries on Content Delivery API

- Provider: [Contentful](https://outages.cc/contentful.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-03 07:45 UTC
- Resolved: 2026-09-03 13:25 UTC (lasted 5 h 40 min)
- Components: Content Delivery API, EU data residency - Content Delivery API
- Official update: https://stspg.io/3bbglxgsv4g6

## Updates from Contentful

### resolved, 2026-09-03 13:25 UTC

We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.

### investigating, 2026-09-03 09:23 UTC

We are continuing to investigate this issue impacting a subset of customers in the EU.

### investigating, 2026-09-03 07:45 UTC

Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.