# Contentful: Increased latency and error rates for Snapshots

- Provider: [Contentful](https://outages.cc/contentful.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-10 11:08 UTC
- Resolved: 2026-08-10 14:14 UTC (lasted 3 h 6 min)
- Components: Content Management API, EU data residency - Content Management API
- Official update: https://stspg.io/htgql6108g1c

## Updates from Contentful

### resolved, 2026-08-10 14:14 UTC

This incident has been resolved.

### monitoring, 2026-08-10 13:55 UTC

We've addressed the issue and are monitoring the situation.

### identified, 2026-08-10 12:27 UTC

Snapshot creation remains impacted. We continue to work on resolving the issue.

### identified, 2026-08-10 11:08 UTC

Some customers are experiencing increased latency and errors when working with Snapshots. We are working on a resolution.