# Contentful: Optimization Agent shows elevated error rate

> Contentful reports that the Optimization Agent showed an elevated error rate. Contentful says the incident is resolved and the service runs normally again. The incident lasted 12 minutes.

- Provider: [Contentful](https://outages.cc/contentful.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-02 15:18 UTC
- Resolved: 2026-11-02 15:31 UTC (lasted 12 min)
- Official update: https://stspg.io/zwrkr4q4kbvk

## Updates from Contentful

### resolved, 2026-11-02 15:31 UTC

A recent change led to a degraded Optimization Agent experience, this is now resolved and everything is running normally again.

### investigating, 2026-11-02 15:21 UTC

Our monitoring systems have detected an outage of [COMPONENT] we're investigating the nature and the cause of the outage and we'll update this incident as we have more details