# Convex: Account verification/team invite emails not working

- Provider: [Convex](https://outages.cc/convex.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-08-16 23:33 UTC
- Resolved: 2026-08-17 01:26 UTC (lasted 1 h 53 min)
- Components: Free & Starter, Professional, Business, Development Services - Free & Starter, Development Services - Professional, Development Services - Business
- Official update: https://stspg.io/g465cr9zt0cx

## Updates from Convex

### resolved, 2026-08-17 01:26 UTC

This incident has been resolved.

### monitoring, 2026-08-17 00:50 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-08-16 23:33 UTC

We identified an ongoing issue that prevents emails sent from the Convex dashboard (e.g. team invitations and new account verification emails) from being sent. We are currently working on a fix.