# Convex: Dashboard logins degraded

- Provider: [Convex](https://outages.cc/convex.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-18 23:01 UTC
- Resolved: 2026-09-19 00:07 UTC (lasted 1 h 7 min)
- Official update: https://stspg.io/pm2pwwgwchgn

## Updates from Convex

### resolved, 2026-09-19 00:07 UTC

This incident has been resolved.

### monitoring, 2026-09-18 23:09 UTC

Error rates have reduced and appear to be stable, we are monitoring the situation

### identified, 2026-09-18 23:01 UTC

We're experiencing elevated error rates for dashboard logins due to an issue with a 3rd party provider. We'll provide updates here as the situation unfolds. Live deployments are not affected.